FAQ ?
What is the return policy?
At NM Closet, customer satisfaction is our priority. We offer a 7-day return or exchange policy from the date of delivery.
- Items must be:
Unused and unworn
In original condition with tags attached
Not damaged or altered. - Returns are only accepted in case of:
Wrong item received
Defective or damaged product - To request a return, please contact us within 7 days of receiving your order with your order number and clear pictures of the issue.
What is the delivery time?
Orders are processed within 2–3 working days and delivered within 3–5 working days across Pakistan.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery all over Pakistan for your convenience.
What if the size doesn’t fit?
We offer exchanges within 7 days of delivery. The item must be unused and in original condition.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How can I track my order?
Once your order is shipped, you will receive a confirmation message with tracking details.
Contact Detail
Address: Saba Commercial DHA Phase V
Email: info@nmcloset.com
Phone: +92 308 2111496
Karachi - Pakistan
Right to change in Policy
NM Closet reserves the right
to update this Privacy Policy at any time.
Changes will be posted
on this page.
Customer care
We're always on your side:
keeping our loyal customers happy is
our top priority and number
one goal.